Community Support Services

For 25 years, Community Support Services has evolved to provide a network of supports for individuals with behavioral health needs living in the community. The focus of Community Support Services is to assist people in a recovery, strength-based model to help them achieve their goals. In order to do this, we use a person-centered, solution-focused process that reflects the unique interests of each individual while empowering and supporting each person to create their own positive results through advocacy, brokerage, networking and coordination of services to support their well-being. Community Support Services offers an expert team committed to delivering evidence-based practices. Since the creation of care management services within Citizen Advocates, the advantages have been clear: individuals have been able to live in the community of their choice with services, benefits and treatment available to them. Our Community Support team is available to assist with housing options, respite services, socialization, transportation, peer companion, accessing health care, and a variety of other supports for both children and adults with behavioral health needs. North Star Behavioral Health Services’ Community Support Services have seen marked success and continue to promote wellness and community integration among participants to this day. Among the values surrounding evidence-based practices are the following:



  • Recovery – As a unifying concept: creating and supporting services, practices and policies that facilitate safety, hope, choice and empowerment.

  • Partnership Building – Adopting the attitude that meaningful and sustained quality is maximized through multi-stakeholder involvement.

  • Optimal Treatment – Every single individual is entitled to receive behavioralhealth services that are evidence-based and effective – the right service at the right time in the right place.

  • High Need – High focus on the needs of individuals with the most serious and chronic behavioral health conditions.

Children's Services


Children’s Community Support Services build upon families' strengths and abilities to raise their children by helping children and their families navigate the complex system of services through a coordinated cross-systems approach. Our Community Support team embraces the concept that family and youth engagement are essential components in developing the physical, social and emotional well-being of children. Overall, Children’s Community Support services embody the core principles outlined by the New York State Office of Mental Health: child centered, family focused, community based/least restrictive/least intrusive, multi-system approach, and culturally competent. Community Support Services consists of the following children’s services:



  • Intensive Case Management

  • Supportive Case Management

  • Home & Community Based Services

  • Adirondack Youth Lodge

  • The Phoenix Project

  • Mentor’s Forward Program

  • Enhanced Mentor Program

  • After-School Program

  • Parent Skill Building

  • Supervised Visitation

  • Parent Support Program

  • Children’s Respite Services

  • Serving Adolescents in Need of Treatment Program

  • Single Point of Access for Children’s Mental Health Community Based Services

  • Wrap Around Process/Facilitation

Adult Services


Community Support Services’ Adult Services are available to help individuals live full and satisfying lives in their communities through the following programs: 



  • Health Home Care Management

  • Crimson Phoenix Club

  • Mountain Crest Club

  • Supported Housing

  • Treatment Apartment Program

  • Webster Street Community Residence

  • Temporary Homeless Shelter

  • Adult Respite Services

  • Assisted Outpatient Treatment

  • Medication Grant Program

  • Peer Companion-Transportation Program

  • River Street Apartments

Discover the possibilities Community Support Services can offer you and your family today. To learn more, contact us at:


Community Support Services
209 Park St. Malone, NY 12953
518.481.5746


Community Support Services
70 Edgewood Road Saranac Lake, NY 12983
518.891.2319

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